![]() Immediately after releasing the Power key, press and hold the Volume down key.When SAMSUNG appears on the screen, release the Power key.Press and hold the Power key past the model name screen appearing on the screen.If Chrome doesn’t crash while in this mode, it means there’s a third-party app that’s causing the problem that’s why it’s very important to do this. Because if it is, then the problem is much easier to fix because just have to get rid of the app that’s causing the issue and that’s it! By running your phone in safe mode, you’re temporarily disabling all third-party apps. The purpose of this procedure is determine if the problem is caused by one or some of the third-party applications you installed. Second solution: Reboot your Galaxy S9 in Safe Mode However, if the issue continues after this, then move on to the next solution. If it’s just a problem with the app or due to a minor glitch, then this procedure is enough to fix it. It will refresh your device’s memory and reload all its apps and services. Press and hold the volume down and power keys together for 10 seconds or more. If the problem continues after this, then try the Forced Reboot. Try rebooting your phone normally and then open Chrome once the device becomes active. It is very important that you try doing this especially if it’s the first time you encounter the problem because there’s always a possibility that it’s just a result of a very minor glitch in either the app or the system. So, with all that being said, here’s what you should do about this problem: First solution: Restart your Galaxy S9 Plus The course of our troubleshooting will be to rule out the possibility that it is just a minor problem with the app and then we’ll move on to more complicated procedures that have direct impact on the firmware if the problem continues. How to troubleshoot Galaxy S9 Plus with Chrome browser that keeps crashing If they don’t work for you and if you need further assistance, fill up our Android issues questionnaire and hit submit. We’ve already provided solutions to some of the problems reported by our readers so try to find issues that are similar with yours and use the solutions we suggested. So, continue reading as this article may be able to help you one way or another.īefore going further, if you found this post because you were trying to find a solution to your problem, then try to visit our troubleshooting page as we’ve already addressed most of the commonly reported issues with the phone. You may be able to fix it on your own without asking for help. App-related problems aren’t really that complicated. Let’s consider every possibility and rule them out one by one until we can determine what the problem is and how to deal with it. So, in this post, I will walk you through in troubleshooting your Galaxy S9 Plus. It’s difficult to pinpoint what the cause is without doing some troubleshooting procedures. Sometime it’s due to a minor problem with the app itself and there are times when the problem is just one of the symptoms or results of a more serious firmware-related issue. There are several reasons why a pre-installed app like the Google Chrome crashes even on a premium phone like the Samsung Galaxy S9 Plus.
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